Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
- Personal Information: Name, email address, phone number, and booking details when you make a reservation.
- Usage Data: Pages visited, time spent, and other analytics data.
- Cookies: For authentication, analytics, and improving your experience.
How We Use Your Information
- To process and manage your bookings.
- To communicate with you about your reservation.
- To improve our website and services.
- To comply with legal obligations.
WhatsApp Communication
When you book, you can optionally opt in to receive booking updates and arrival details (such as Wi-Fi, door code and directions) by WhatsApp. We only send WhatsApp messages if you ticked the opt-in box at booking, and you can withdraw that consent at any time by replying to us or contacting info@petrahouse.com.cy. Whether or not you opt in, the same arrival information is always sent to you by email.
How We Share Your Information
- We do not sell your personal information.
- We may share information with service providers (e.g., payment processors, email services) as needed to provide our services.
- We may disclose information if required by law or to protect our rights.
Your Rights
- You can request access to, correction of, or deletion of your personal data.
- You can opt out of marketing communications at any time.
Cookies & Consent
We use only essential cookies for authentication and security. By clicking 'Accept' on the cookie info bar, you consent to the use of these essential cookies. Clicking 'Decline' hides the notice without storing any consent. No tracking or marketing cookies are used unless you provide additional consent in the future.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@petrahouse.com.cy.
Last updated: 14/09/2026